Frequently asked questions (FAQ)  are listed questions and answers, all supposed to be commonly asked in some context, and pertaining to a particular topic. The format is commonly used on email mailing lists and other online forums, where certain common questions tend to recur.

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[title text=”Frequently Asked Questions”]

Please read our FAQ before sending us a message.

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[accordion-item title=”Who is Japanese-Omamori.com ?”]

  • 10 years ago (about 2008.. ) Japanese-Omamori was develop from Thai traveler who love travel in Japan. start sell a little things like omamori, Japanese souvenir etc. that we can handle from Japan. So, we start small business and register our business at my home in Bangkok, Thailand.  We have Japanese friends support information about Japanese culture. and they often travel  between Thai and Japan.

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[accordion-item title=”What difference  between Japanese-Omamori.com and another shop?”]

  • We study Japanese culture very hard as Japanese people especially omamori and Lucky charm from Japan.
  • We understand what foreign want.
  • We are only traveler. We buy omamori for our collage and little share with friend.
  • 100% No PRE-ORDER Omamori and lucky charm from Japan.

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[accordion-item title=”How do I activate my accounts?”]

The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at our Email or Message box system.

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[accordion-item title=”How long will delivery take?”]

  • We shipping by Thailand Post , Ups  and third parties with fair rate.
  • All of sold items are recommend send via EMS Service with tracking No.
  • EMS SERVICE  from  1-2 weeks on average. Shipping from Bangkok, Thailand to worldwide.
  • All shipping rate will auto calculate on basket system.

Note : If you are in SPAIN, FRANCE, UK or other countries with slow mail or unreliable mail service please understand that mail to these countries is sometimes very slow and could take more than 4 weeks. Please be patient with us

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[accordion-item title=”Which payment methods are accepted in the Online Shop?”]

  • We accept payment through Paypal.
  • All major credit cards are accepted through secure payment processor PayPal.

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[accordion-item title=”How do I make payments using PAYPAL? How dows it work ?”]

Paypal is the easiest way to make online payments. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to Japanese-Omamori.com system for your order.

It’s fast, easy & secure.
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[accordion-item title=”Why must I make payment immediately at checkout ?”]

At Japanese-Omamori’s  ordering is on ‘first-come-first-served’ basis. To ensure that you get your desired order, it is recommended that you make your payment within 3 days of checking out.

It’s fast, easy & secure.

[accordion-item title=”How secure is shopping in the Online Shop? Is my data protected?”]

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[accordion-item title=”What exactly happens after ordering?”]

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[accordion-item title=”Do I receive an invoice for my order?”]

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[accordion-item title=”What happens in the event sended items are wrong Omamori, Missing Omamori? ?”]

We have clear Return & Exchanges policy, Please see  FAQ section .

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[accordion-item title=”I ‘m having problems accessing Japanese-Omamori Store Some of the page look weird. Am I using the right browser?”]

As our online store uses some of the latest graphics designs which may not be supported in lower version of browsers, it is recommended that you use the following browsers to access Japanese-Omamori.com :

  • Microsoft Internet Explorer Version 10 onwards.
  • Mozilla Firefox Version 10 onwards.
  • Google Chrome Version 12 onwards.

In addition, please ensure that your Javascript and Cookie is enabled on your browser.

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